Your mission
Department: ManagementReporting line: Co-CEO
Hours: 32 to 40 per week
Salary: €56.000 - €63.000€ per FTE
Fixed term: 31.12.2027Location: Berlin (office), remote days included
Languages: English and German (C2)
Acting as a strategic right hand to the CEO, this role orchestrates executive governance, drives critical cross-functional initiatives, and optimizes organizational decision-making to ensure the executive team operates at peak efficiency.
Key Responsibilities
1. Executive Operations & Governance
Own executive cadence: Structure and facilitate the "rhythm of business," including yearly planning, quarterly reviews, and regular management meetings
Manage the process for KPI reviews and goal tracking to ensure alignment with company strategy
Manage Executive side of staff planning processes in close cooperation with our Funding Management and People Team
2. Project Management
End-to-End delivery: Lead high-priority, cross-functional projects from ideation to execution (e.g., non product-side of prevention courses or internal initiatives)
New funders: Support early-stage operational steps for new/potential funders and internal perspective before they are handed over to specific departments
3. Stakeholder Management & CEO Support
Act as an interface for the CEO regarding critical functions, specifically FUM, Fundraising, and People topics
Bandwidth optimization: Pre-process information and manage stakeholder expectations to allow the CEO to focus on high-leverage activities
4. Organizational Excellence & Process Design
Operational backbone: Establish and refine internal processes, specifically improving decision-making frameworks
Tooling & workflows: evaluate the right tools to ensure scalable, transparent workflows across the organization
Why us?
Purpose: Together, we have a positive and lasting impact on children and young people in need and are constantly expanding the support offered by krisenchat
Top equipment: You decide whether you want to work with a Macbook or Thinkpad and can equip yourself as you wish thanks to our generous budget for remote work
Workflex: Sun seeker? Enjoy up to 182 days EU and 30 days non-EU Workflex for maximum freedom and flexibility
Vacation: Relax with 27 days (+ 24.12. & 31.12.) of annual leave and flexible educational leave
Corporate benefits: Enjoy our exclusive offers through our special corporate benefits
New Work: We focus on innovation and agile working methods and create a dynamic environment that promotes your creativity and offers space for personal development
Office: You are always welcome in our beautiful office in Berlin
For joining our purpose-driven colleagues, please send us your CV and brief motivation letter. We highly encourage people to apply even if they don’t meet every single requirement listed. If you bring passion, relevant skills, and a willingness to learn, we’d love to hear from you!
About us
krisenchat is a nationwide, free support service for children and young adults in need. We offer children and young people professional psychosocial counselling - every day, 24 hours a day, via WhatsApp or text message. krisenchat has been available 24/7 since the beginning of May 2020 - since then, the many crisis counselors have been able to help in over 120.000 crisis situations. Since 1 March 2022, krisenchat Ukrainian has also been providing confidential crisis counseling in Ukrainian and Russian for people affected by war at any age - with over 23.000 consultations provided. In addition to crisis counseling, krisenchat reaches many millions of young people every year through psychoeducation via social media platforms.
We are an interdisciplinary and agile non-profit organization and work flexibly from our beautiful office in Berlin or from home.
krisenchat values diversity. We encourage all interested people, from diverse national or ethnic origin, age religion, disability, gender, gender identity or sexual orientation, to apply to us. We are looking forward to hearing from you!
We want to focus exclusively ony your qualifications and make the application process as objective as possible. We therefore expressly ask you to send us your CV without a photo. Thank you!
