Your mission
The BI Analyst understands and prioritizes organization's needs, improves the quality of krisenchat's data infrastructure, and develops metrics and reports that enable data-driven decisions.
Department: Tech
Hours: 0.75 FTE (30 hrs)
Level: Senior
Location: Remote, Berlin
Language: English and German
You are in close dialogue with krisenchat's CXO, Product Owner and internal stakeholders to identify and prioritize our needs.
You’ll plan the medium-term roadmap and detailed backlog for the BI team.
You will build dashboards, write queries, and calculate key figures to fulfill the specific requests of stakeholders.
You’ll collaborate with DevSecOps for the rollout of Dataform as a new tool.
Together with our Data Engineer, you will support the improvement of our data warehousing, for example by opening up new data sources or improving data quality assurance.
Together with our Compliance Manager and DevSecOps, you will ensure our data processing meets our privacy and security standards that exceed GDPR requirements.
You review the work of your colleagues to ensure the quality of our key figures and data. Comprehensive documentation plays a major role for you.
You’ll work with the existing BI team members and support their skill development.
Why us?
Purpose: Together, we have a positive and lasting impact on children and young people in need and are constantly expanding the support offered by krisenchat.
Top equipment: You decide whether you want to work with a Macbook or Thinkpad and can equip yourself as you wish thanks to our generous budget for remote work.
Workflex: Sun seeker? Enjoy up to 182 days EU and 30 days non-EU Workflex for maximum freedom and flexibility.
Vacation: Relax with 27 days (+ 24.12. & 31.12.) of annual leave and flexible educational leave.
Corporate benefits: Enjoy our exclusive offers through our special corporate benefits.
New Work: We focus on innovation and agile working methods and create a dynamic environment that promotes your creativity and offers space for personal development.
Office: You are always welcome in our beautiful office in Berlin.
For joining our purpose-driven colleagues, please send us your CV and brief motivation letter. We highly encourage people to apply even if they don’t meet every single requirement listed. If you bring passion, relevant skills, and a willingness to learn, we’d love to hear from you!
About us
krisenchat is a nationwide, free support service for children and young adults in need. We offer children and young people professional psychosocial counselling - every day, 24 hours a day, via WhatsApp or text message. krisenchat has been available 24/7 since the beginning of May 2020 - since then, the many crisis counselors have been able to help in over 120.000 crisis situations. Since 1 March 2022, krisenchat Ukrainian has also been providing confidential crisis counseling in Ukrainian and Russian for people affected by war at any age - with over 23.000 consultations provided. In addition to crisis counseling, krisenchat reaches many millions of young people every year through psychoeducation via social media platforms.
We are an interdisciplinary and agile non-profit organization and work flexibly from our beautiful office in Berlin or from home.
krisenchat values diversity. We encourage all interested people, from diverse national or ethnic origin, age religion, disability, gender, gender identity or sexual orientation, to apply to us. We are looking forward to hearing from you!
We want to focus exclusively ony your qualifications and make the application process as objective as possible. We therefore expressly ask you to send us your CV without a photo. Thank you!
